Protect Yourself From Tech Support Scams Learn More
July 29, 2020
Protect Yourself From Tech Support Scams
Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.
Thank you for posting in Microsoft Community and we appreciate your interest in Windows 10.
I understand your issue but rest assured, we are here to help you and guide you in the right direction.
Step 1: Update driver
Open Device Manager by pressing Windows key + X.
1. In Device Manager, locate the device to update, and then double-click the device name.
Click on the Drivers tab, and then click Update Driver and follow the instructions.
IF you do not find the drivers then try
Step 2:
I would suggest you to visit your manufacture’s website (Acer) to download the drivers for touchpad and microphone.
Here is the link: http://us.acer.com/ac/en/US/content/drivers
After you download the drivers, run them in Compatible mode for Windows 8.1
Refer this link: http://windows.microsoft.com/en-US/windows-8/older-programs-compatible-version-windows
I hope this post is helpful. Get back to us if you have further queries as well as issues relating to Windows. We’d be glad to assist you further.
Hope you have a great experience with Windows 10.
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Hi,Thank you for posting in Microsoft Community and we appreciate your interest in Windows 10.
I understand your issue but rest assured, we are here to help you and guide you in the right direction.
Step 1: Update driver
Open Device Manager by pressing Windows key + X.
1. In Device Manager, locate the device to update, and then double-click the device name.
Click on the Drivers tab, and then click Update Driver and follow the instructions.
IF you do not find the drivers then try
Step 2:
I would suggest you to visit your manufacture’s website (Acer) to download the drivers for touchpad and microphone.
Here is the link: http://us.acer.com/ac/en/US/content/drivers
After you download the drivers, run them in Compatible mode for Windows 8.1
Refer this link: http://windows.microsoft.com/en-US/windows-8/older-programs-compatible-version-windows
I hope this post is helpful. Get back to us if you have further queries as well as issues relating to Windows. We’d be glad to assist you further.
Hope you have a great experience with Windows 10.
Thanks for the reply I have done the following but my mic is still not working what can I do? I tried both 1 and 2
2 people were helped by this reply
·Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this response?
Thanks for your feedback.
3 people were helped by this reply
·Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this response?
Thanks for your feedback.
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